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Frequently Asked <span class='font-bold'>Questions</span>

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Frequently Asked Questions

Orders & Shipping

Standard shipping arrives within 3–5 business days, and express shipping within 1–2 business days. All orders over $50 ship free worldwide.

Yes — once your order ships you'll receive a tracking link by email, and you can always view live status from your Account Dashboard.

We currently ship to over 40 countries. Customs duties, if applicable, are calculated at checkout so there are no surprises on delivery.

Returns & Exchanges

We offer free returns within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached.

Head to your Order History in your Account and select "Start a Return" next to the relevant order. A prepaid label will be emailed to you instantly.

Payments

We accept Visa, Mastercard, American Express, PayPal, and Apple Pay. All transactions are processed securely with end-to-end encryption.

Absolutely. Our checkout is PCI-DSS compliant and we never store your full card details on our servers.

Sizing

Every product page includes a detailed size guide with measurements. If you're between sizes, we generally recommend sizing up for a more relaxed fit.

No problem — free exchanges are available within 30 days. Simply start an exchange from your Order History and we'll ship the new size right away.

Still Have Questions?

Our concierge team is happy to help with anything not covered here.

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